Frequently Asked Questions

Don’t see what you’re looking for below?
Call 302-999-0562!

Do you have minimum quantities on Embroidery?


Do you have minimum quantities on Screen Printing?

Yes… IY has a 12 piece minimum for screen printed items. (Restrictions apply- call for details 302.999.0562)

Do you have minimum quantites on Promotional Products?

Yes….Minimum quantities vary by item- call for details 302.999.0562)

What is your turn-around time?

Normal Turn-around time is 5 – 10 business days. However, we always do our best to meet our customer’s deadlines.

Do you offer free estimates?

Yes. Call or email us today for your free estimate (302.999.0562; )

What forms of payment do you accept?

We accept Master Card, Visa, Discover, personal or corporate Checks, or Cash payments.

What items can you embroider?

Anything we can secure in our embroidery hoops, can be embroidered. Here are just a few of our most commonly embroidered items:

Towels, Blankets, Sheets, Pillow Cases, Pillow Shams, Shower Curtains, Baby Blankets, Lovie Blanket™, Personalizeable Pals™: Messenger Bags, Tote Bags, Back Packs, Brief Cases, Hats, Coats, Sport Shirts, Dress Shirts, Tee Shirts, Sweat Shirts, Shorts, Sweat Pants, Warm-Up Suits, Jackets, Coats, Christmas Stockings…..

Can I bring in my own goods for embroidery or screen printing?

Yes, IY will gladly embroider or screen print customer supplied goods. (Note: Some restrictions apply. For Details: Call 302.999.0562 or email:

Can I buy goods from you?

Yes, IY has thousands of items available. Browse our online catalogs (hyperlink to catalog: ) or visit our showroom at 1412 Kirkwood Hwy., Wilmington, DE 19805

What design, logo, and art file formats do you accept?

We accept .jpeg and .pdf format design files. Email your art or design or logo to:

How can I send you my artwork, logo or design?

We accept .jpeg and .pdf format design files. Email your artwork, design or logo to: and we will convert it to a beautiful embroidered design.

Can you create a design or logo for me?

A. Yes, we have thousands of stock designs available that can be customized for your needs.Browse our design library catalog ( We also have a graphic designer available to create your perfect design or logo from scratch. (Note: Set-up / art charges may apply)

Do you provide shipping services?

Yes, IY can ship your order via UPS anywhere in the continental U.S. (Note: Shipping Charges may apply)

Can I dropship my goods to your shop for decoration?

Yes, dropship your order to our shop: Initially Yours, Inc., 1412 Kirkwood Hwy., Wilmington, DE 19805

When are you open?

Regular Shop Hours (Labor Day-Memorial Day):
Monday – Thursday: 9am – 3 pm
Friday: 9am – Noon
Saturday & Sunday: Closed

Summer Shop Hours:
Monday – Thursday: 9am – 3 pm
Friday, Saturday & Sunday: Closed